Delivery, returns and refunds
Delivery
Free UK standard delivery on orders over £50.
Orders under £50
Standard delivery 3-5 days - £3.95.
Time frame will begin the following working day (excl. Bank or Public Holidays).
​
Returns and refunds
We are sure you will love your 'retreat in a box' but if you are not totally happy with your purchase or have just changed your mind, please do get in touch at mamretreats@gmail.com within 28 days of purchase and we will do our best to help.
We accept returns within 28 days of purchase.
To be eligible for a return, the items must be returned in their original packaging and unopened. If however, you are unhappy with a specific product or feel it is faulty, please do get in touch.
Please kindly note if you received the box as a gift, we can only issue a refund to the original purchaser via the method they paid.
Please kindly note you will be responsible for paying for your own postage costs for returning the item. Please consider using a tracking option as we cannot be held responsible for your returned item not reaching us.
​
Any questions, please don't hesitate to get it touch, we are happy to help!